What Is the NEHS / EHS Directory Portal?
By [Zishu] · Published 3 October 2026 · Last updated: 8 October 2026 · 5 min read
The NEHS / EHS Directory Portal is a website that helps you find hospitals approved under the health scheme in Telangana (empanelled hospitals). It also explains how to get cashless treatment (treatment where you do not pay at the hospital). Think of it as a phone book for hospitals. You can search by district, medical speciality (the type of doctor, like heart or bone), hospital type, and health-card type.
Finding the right hospital can be confusing, especially when you or a family member needs treatment in a hurry. Instead of asking many people or checking many pages, you can use one place to make a short list of hospitals that may suit you.
NEHS (New Employees Health Scheme), also called EHS, is a Telangana health scheme. It gives state government employees, pensioners and their eligible family members cashless treatment at approved hospitals (empanelled hospitals). It is run by the Employees Health Care Trust (EHCT). The official portal has services for health cards, hospital search, approval before treatment (pre-authorisation) and complaints (grievances). This website is an independent directory that helps you make a short list of hospitals. It is not a government office.
This portal is useful if you want to:
- Find hospitals that are approved under the scheme.
- Search hospitals by district or by type of treatment.
- Find hospitals near you using your location.
- Understand the basic steps for cashless treatment.
- Read which papers to carry and how admission works before you go to the hospital.
This directory is not only a list of hospitals. It saves your time, clears your doubts, and helps your family get ready before a doctor visit, admission or planned treatment.
A Common Problem at the Hospital Counter
Imagine a retired teacher whose husband needs a planned heart operation. They go to a big private hospital with a printed pension order, but they do not have a health card yet. The staff at the counter say, “Card first, then we talk.” They go home worried and lose a whole week.
That week could have been saved. If they had called the hospital first, kept their Pensioner ID / PPO details (pension paper) ready, and saved the 104 helpline number on their phone, the day would likely have gone differently. (This is an example to help you understand. It is not a real named case.)
The rest of this page is written to help you avoid exactly this situation.
NEHS in Numbers: The Latest Figures
These numbers come from the progress report of the Employees Health Care Trust (EHCT), as shown in recent newspaper reports. They are reported numbers, not a live count.
| Item | Reported number |
|---|---|
| Health cards made | 12.56 lakh |
| Health cards downloaded | 7,56,210 |
| Hospitals in the EHS network | 919 (778 private, 141 government) |
| Treatments approved before starting (pre-authorised) | 15,395 |
| Total value of approved treatments | ₹104.63 crore |
| Money available each month | About ₹88 crore |
| Estimated budget for one year | About ₹1,056 crore |
| Wellness Centres | 12 working now, 9 more planned (about 21 in total) |
What the Numbers Mean for You
Numbers are easy to repeat. What matters is what they mean for you. Here is our simple reading of the latest EHCT numbers:
| Reported number | What it means for you |
|---|---|
| 12.56 lakh cards made, 7.56 lakh downloaded | Only about 6 out of 10 cards made have been downloaded. About 5 lakh are still not downloaded. Make your card and download it, and keep a copy on your phone. |
| 919 hospitals (778 private, 141 government) | About 85 out of 100 hospitals in the network are private. So how willing private hospitals are to take NEHS patients decides how easy your treatment will be. |
| 15,395 treatments approved, worth ₹104.63 crore | That is about ₹68,000 per treatment on average (our own calculation). It shows that real patients are already being treated under the scheme. |
| ₹88 crore a month, about ₹1,056 crore a year | The money set aside is large and regular. Hospitals say the real problem is late payment of their bills, not a shortage of money set aside. |
Note: the numbers do not match everywhere. An earlier report from September 2026 said about 354 private hospitals were on the EHS list. The newer EHCT number is 778. The gap may be because the reports were made on different dates, or one counted all listed hospitals and the other counted only hospitals that are really giving service. We cannot say which one is true at your hospital's counter, so always call before you go.
NEHS Health Card: What to Check
Health cards are being given faster now, and officials have been told to speed up the work. Some people still report small problems, such as the card not downloading or details not showing properly. There is an edit option to correct mistakes. Some groups, such as certain university employees, are said to be still waiting for their cards.
A card is useful only if the details on it are correct and it works when you need treatment. Please open your card and check each point below.
| What to check | Why it is important |
|---|---|
| Spelling of your name and surname | A wrong spelling can cause trouble when you are admitted and when the hospital sends its payment request (claim) |
| Spouse and children | If a family member is missing, they may not get the benefit |
| Dependants (family members who depend on you) | If a real dependant is left out, get it corrected |
| ABHA number (digital health ID) | It may be needed for some steps, so make it and link it if asked |
If you cannot fix a mistake yourself, contact the concerned officer (such as the STO or DO, as applicable).
Can I Get NEHS Treatment Without a Health Card?
Reports say yes, if you are eligible (you meet the rules). Newspaper reports on the EHCT report say treatment should not be refused only because the card has not been issued. In that case you can show your ID details instead: your Employee ID if you are working, or your Pensioner ID / PPO details (pension paper) if you are a pensioner.
Every hospital may follow the process a little differently, so do this:
- Carry a copy of your Employee ID or Pensioner ID / PPO, and one photo ID.
- Ask the hospital's EHS or insurance desk what papers they will accept.
- If they refuse, follow the steps below and call 104.
Are Private Hospitals Taking NEHS Patients?
Private hospital groups have raised some worries about how EHS works in real life. The main worries are: the fixed prices for treatments (package rates), bills that have not been paid yet, how many private hospitals take part, and no proper way for hospitals to make complaints.
One report from September 2026 said about 354 private hospitals were on the EHS list, and some others also gave services. The latest EHCT number is about 919 hospitals, of which about 778 are private and 141 are government. These numbers can change. Also, a hospital being on the list does not always mean it is taking NEHS patients on that day. Patients need clear and current information about which hospitals are active, which treatments they give, and whether approval before treatment (pre-authorisation) is needed.
Use this directory to make a short list of hospitals, then call them to confirm.
Why Treatment Prices (Package Rates) Matter
Under EHS, the government fixes one price for each treatment. This is called the package rate. The hospital gets only that amount for the treatment. Some private hospitals say these prices are lower than what the treatment really costs them, and they want the prices raised. On the other side, the prices are reported to follow the rates used in the central government health scheme for some treatments.
Hospital groups say this difference is one reason why some hospitals are slow to join, or want to leave the scheme. If the government and hospitals agree on a fair price, it will become easier for patients to get treatment.
What If a Hospital Says It Is Not Taking NEHS Patients?
Sometimes a hospital is on the list, but at the counter it says no to NEHS patients. Please do not just go home. Do this:
- Write down the hospital name, date, time and the name of the person who told you. Take a photo of any notice.
- Call 104 and tell them the problem.
- Make a complaint through the official complaint (grievance) channels of the state government.
- If needed, take the complaint higher through the central government health scheme channel.
- If it is a real emergency, get treatment first and sort out the papers later.
Wellness Centres under NEHS
Wellness Centres are an important place to get help. They are in different parts of Telangana, such as Khammam, Warangal and Karimnagar, and more are expected. About 12 centres are working now, and 9 more are planned, which would make about 21 in total.
At these centres you can meet a doctor, get basic tests done, get the medicines you need, and get other basic health services.
People are still discussing whether you must always visit a Wellness Centre first, or can go straight to a hospital. Until this is clear, ask 104 or check the NEHS portal for the current rule.
If basic things like medicines, BP (blood pressure) checks or sugar (diabetes) care are not available at a centre, tell the authorities so it can be fixed.
Can I Get Doctor Visits (OP Services) Under EHS?
EHS is not only for staying in the hospital. OP (outpatient) services, which means seeing a doctor and getting other eligible services without staying overnight, are being started. So you may be able to see a doctor without being admitted. Check the portal to see what is available in your district.
Who Is Covered Under NEHS / EHS?
- State government employees and their eligible family members
- Pensioners and their eligible family members
- Police Department employees, who are reported to have been added to EHS from 1 September. This increases the total number of people covered.
The rules can change. Please confirm your own eligibility on the official portal.
Pensioners Ask the Government to Fix EHS Problems
Source: a public poster shared by the State Pensioners' Joint Action Committee (a group of pensioner unions). These are the group's claims, not an official government statement.
Leaders of the pensioners' group met the Chief Secretary at the Secretariat and gave a written request (a memorandum). They say that 1.5% of their pension is cut every month for the health scheme (this money is called a contribution), but the new EHS / NEHS is not working properly for them yet.
Problems pensioners say they face
- Health card problems: The card does not download. The photo, name or date of birth is wrong. Family members are missing. Old cards were stopped, but new cards were not given.
- No cashless treatment: Some listed hospitals do not accept the EHS card. In an emergency, people have to pay from their own pocket.
- Wellness Centres are weak: Some centres have doctors but no medicines. Some have medicines but no doctors. In some new districts, centres are not fully ready.
- Doctor visits (OP) are difficult: Hospitals often do not give OP service (seeing a doctor without staying overnight) unless a Wellness Centre sends you with a referral (a permission letter). Even OP tests need a trip to the Wellness Centre. Pensioners aged 70 to 80 travel 30 to 40 km every month, which is very hard for them.
- Paying but not getting service: Money is cut from pension every month. After about 5 months, many still do not get cashless treatment.
What pensioners are asking for
- Run NEHS properly and strictly.
- Give pensioners a choice (an option) in the scheme.
- Allow doctor visits (OP) directly at listed hospitals, without a Wellness Centre letter.
- Include pensioners from departments that joined EHS under NEHS also.
- Start the full scheme from 1 June 2026, because the pension cuts began in May 2026.
- If a pensioner paid for private treatment after 1 June 2026, give a way to get that bill money back (reimbursement) from the Health Trust.
They also asked the government to hold a special meeting with the pensioners' group soon, and to find lasting solutions for cashless treatment, OP services, health cards, Wellness Centres and software problems. Their final ask: new health cards for all pensioners, and clear orders to hospitals to give cashless treatment.
What You Can Do on the NEHS Portal
Do not make your card and then forget the portal. Visit it often to see new updates. Depending on what is switched on, you can use it for:
- Login for employees and pensioners
- Information about Wellness Centres
- Searching for hospitals
- Getting approval before treatment (pre-authorisation) and checking claims (the hospital's requests for payment)
- Seeing treatment packages and their prices
- Making complaints
The better you know the portal, the easier it is to know what you have a right to get.
104 Helpline and How to Complain
If you have any problem or doubt about NEHS, call the 104 helpline. If your problem is not solved, go to the official complaint (grievance) channels of the state government and, if needed, of the central government. Keep your ID and card details ready when you complain.
Before You Go for Planned Treatment
- ☐ Card is downloaded and the details (names, family, dependants) are correct
- ☐ Copy of Employee ID or Pensioner ID / PPO is in your bag
- ☐ ABHA details (digital health ID) are ready, if asked
- ☐ The hospital is giving the NEHS service you need right now
- ☐ You know whether approval before treatment (pre-authorisation) is needed
- ☐ You have called 104 if you have any doubt
In an emergency, go for emergency medical help first and follow the emergency process.
Search Filters You Can Use
Think of this portal as a hospital finder. You do not have to check hospitals one by one. The filters help you reach the right hospital faster.
Depending on what the tool offers, you may be able to search by health card or scheme type, state, district, hospital type, speciality or department (such as heart or bone), and by hospitals near you using GPS (your phone's location). This helps in both planned and urgent searches. For example, if you need a heart hospital in your district, you can use the filters to make the list shorter and find the right options quickly.
Who Can Use This Platform?
Anyone who wants clear information before going to a hospital can use it. For example: employees and families who want to find eligible hospitals, pensioners and their dependants who want a treatment centre nearby, patients who want to compare hospitals by speciality, family members who are helping a patient with admission or a referral (a doctor's letter sending you to another doctor or hospital), and anyone who wants to know how cashless treatment works before visiting the hospital. It is also good for people who are new to how hospital networks work and want a simple place to start.
Compare Health Schemes
| Scheme | Who it is for | Main benefit |
|---|---|---|
| NEHS / EHS | State government employees and pensioners | Cashless treatment at network hospitals, including special treatments |
| Rajiv Aarogyasri | Eligible white ration card holders | Wide medical cover up to ₹10 lakh |
| CGHS | Central government employees, pensioners and their dependants | Cashless treatment at CGHS-listed hospitals, at CGHS fixed prices |
See also: Rajiv Aarogyasri hospitals · CGHS hospitals
Step-by-Step Guide to Use the Hospital Finder
- Open the portal: Go to the home page of the NEHS / EHS directory portal and open the hospital finder.
- Pick your card type: Choose the card or scheme that matches you.
- Choose your place: Select your state and district to see hospitals near your area.
- Pick hospital type and speciality: Choose the type of hospital and the kind of treatment you need (for example general medicine, heart, or bone).
- Look and compare: Read the list and compare hospitals by location, how easy it is to reach them, and the services they give.
- Use GPS (optional): If the tool allows it, let it use your phone's location to show the nearest hospitals.
- Call to confirm: Phone the hospital and ask if it is taking NEHS patients for your treatment right now.
Key Benefits of Using a Hospital Directory
A hospital directory helps because people need quick and trusted help when someone is sick. Instead of checking many places, you search in one place and get a short list fast. District filters, speciality filters and tips on which papers to carry before admission save your time and reduce stress for your family.
What Cashless Treatment Means
Cashless treatment means an eligible patient (a person who meets the rules) can get approved treatment at an empanelled hospital (an approved, listed hospital) without paying the full bill upfront. The scheme pays for the covered services. This depends on your eligibility, the hospital checking your papers, the fixed package prices, and approval steps.
For patients and families, this is a big relief in emergencies and planned treatments. The usual steps are: go to an empanelled hospital, show your papers at the help desk, let the hospital check your case, and wait for approval. Some things outside the package (the fixed treatment price) may still have to be paid by you, so ask the hospital desk for an estimate (an expected cost) first.
Need to find an approved hospital quickly?
Use our NEHS / EHS hospital finder to search by district, speciality, hospital type and nearby location. Always confirm your eligibility and treatment details before you go.
Helpdesk & Official Links
For trusted updates, official card registration, or to settle a dispute, please use these government websites:
Have you used NEHS yet? Tell us what happened.
Did you get your card? Was your treatment cashless? Which hospital said yes or no? Share your experience in the comments (please do not share phone numbers or medical details). Your answer can save another family a wasted trip.
Frequently Asked Questions
What is NEHS?
NEHS is the New Employees Health Scheme. It gives Telangana government employees, pensioners and their eligible family members cashless treatment (no payment at the hospital) at approved hospitals (empanelled hospitals).
How many hospitals are in the EHS network?
The latest reported EHCT number is about 919 hospitals: about 778 private and 141 government. An earlier report gave a smaller private number, so always confirm with the hospital before you go.
Can I get treatment without a health card?
Reports say yes, if you are eligible. Show your Employee ID, or your Pensioner ID / PPO details (pension paper) if you are a pensioner. Check the process with the hospital or EHS officials.
My card has a wrong name or a missing family member. What should I do?
Use the edit option on the portal. If you cannot fix it yourself, contact the concerned STO or DO, as applicable.
Do I need an ABHA number?
ABHA is your digital health ID. It may be needed for some steps. Make it and keep it linked if you are asked.
A hospital on the list refused NEHS. What now?
Write down the details, call 104, and make a complaint through the official complaint (grievance) channels. In an emergency, get treatment first.
Why are package rates (fixed treatment prices) a problem?
Some private hospitals say the fixed prices are lower than what the treatment really costs them. This can make them less willing to join the scheme.
Do I have to visit a Wellness Centre first?
This is still being discussed. Ask 104 or check the portal for the current rule before planned treatment.
Are doctor visits (OP services) available under EHS?
OP (outpatient) services are being started. This means you may see a doctor without staying overnight in the hospital. Check the portal to see what is available now.
How many Wellness Centres are there?
About 12 are working now, and 9 more are planned. That would make about 21.
Is the Police Department covered?
Yes, Police Department employees are reported to have been added to EHS from 1 September.
What is the helpline number?
Call 104 for any NEHS doubt or complaint.